What to Expect During Custom Engagement Rings
A custom engagement ring appointment is equal parts meaningful and exciting. We’ll start with your story—what you love, how you live, and the details that matter most—then explore shapes, settings, and design elements. And yes, we’ll get a little nerdy! You’ll compare diamonds up close and under the microscope, learning what makes each one unique as you choose the stone that truly speaks to you. By the end, you’ll have a clear design direction, confident next steps, and the thrill of knowing your ring is officially in motion.
Expert Custom Engagement Rings Services Include
Creating an engagement ring together is one of our favorite parts of the job. We take the time to understand what matters most to you, from your style, your story, and your budget. We guide you through stones, design, and every detail with honesty and care. The result is a piece that feels personal, meaningful, and completely yours.
Finding the right stone is where the magic begins. Whether you’re drawn to diamonds, colored gems, or something a little unexpected, we source directly from trusted partners around the world to bring you beautiful, ethically-chosen options.
Once we understand your vision, we bring it to life digitally so you can see your piece before it’s made. Our 3D sketches and renderings let you explore every angle, refine details, and feel confident in the design. It’s a collaborative, exciting step, where your ideas start to come to life.
Before we craft your ring, we create a detailed wax model so you can hold the design in your hands. It’s a chance to feel the proportions, see the shape, and make sure everything is exactly how you imagined
The ring is cast by our partner goldsmiths and setters, using traditional techniques combined with modern precision tools.
Once the ring is finished, we send it to our partner laboratory for a formal appraisal, so you can insure your heirloom piece with confidence and piece of mind.
How it works
FAQs
How does the custom jewelry process work?
We begin with a conversation — getting to know your style, your story, and what you’re hoping to create. From there, we source stones, design your piece together, and bring it to life with care, transparency, and craftsmanship at every step.
How long does a custom piece take to make?
Most pieces take 4 weeks, depending on design complexity and stone sourcing. We’ll always keep you updated so you feel included at every step.
Do I need to know exactly what I want before we start?
Not at all. Many clients come with only a feeling or a rough idea. We help you explore options, try styles, and discover what speaks to you.
Can I use my own stones or jewelry?
Absolutely. We love giving meaningful pieces a new life. We’ll examine your stones carefully and guide you on how they can be incorporated safely.
Do you offer lab-grown diamonds?
Yes, we offer both lab-grown and natural diamonds. Each has its own beauty, and we’ll walk you through the differences so you can make the choice that feels right for you.
How much does a custom piece cost?
Prices vary depending on the stone and design, but we work directly with the source, which keeps your budget working for you.
What’s the first step to get started?
Simply schedule a call. We’ll chat about your vision, answer questions, and guide you through the next steps at your pace.
Can I see the diamond or gemstone before committing?
Yes, and we encourage it! We’ll show you your stone under magnification, explain its unique characteristics, and help you understand exactly what you’re choosing.
What materials do you work with?
We work with gold (yellow, white, and rose), platinum, and a wide range of gemstones — from diamonds and sapphires to rare colored stones.
Do you accept rush orders?
Depending on the design and timeline, we can often accommodate rush pieces. If you have a special date, let us know and we’ll do our best to make it happen.
Do you ship across Canada or internationally?
Yes, we offer secure, insured shipping both within Canada and internationally so your piece arrives safely wherever you are.
What if the sizing isn’t right?
We cover a lifetime of resizing and polishing, so you can wear your ring with confidence across all life’s stages.
Ready To Schedule a Call?
Please note that we are by-appointment only.
Monday - Saturday: 9am-5pm, Sunday - Closed.
Testimonials
From start to finish, the process was personal and thoughtful. Sitting down with the gemologist and seeing the 3D rendering before it was made made me feel completely confident in our choice.
It wasn’t just about making a ring. It was about creating something meaningful. The team genuinely cared about our story, and it shows in every detail of the ring.
Getting our ring made here was such a personal and exciting experience. The craftsmanship is amazing, and knowing it was handpicked, hand-designed, and hand-made makes it so special.
Seeing the diamond up close for the first time was magical. The gemologist explained everything so clearly, and I felt like I really understood what makes each stone unique. It made choosing our ring even more special.
Working with a private jeweler was such a relief. It felt personal and comfortable, not rushed or intimidating like a big store. I could ask questions, take my time, and really be part of creating something special.
